Business management and a career path in marketing Essay

Business the board and a lifelong way in promoting - Essay Example There is a scope of expected profession ways that are accessible to understudies who attempt a degree in business the executives. Business the board has a huge extension and graduates in the subject can pick among different profession including occasion the executives, tasks the board, sanctioned administration account, showcasing consultancy, business consultancy, coordinations the board among different alternatives. It is fundamental to make reference to here that as business the executives understudies are shown the specialty of acing business all through their training; most understudies are seen taking a little industry experience by working with organizations. With the end goal of this exposition, our center will stay towards the zone of showcasing as we talk about the aptitudes and fundamentals required for an individual to prevail in this field. There are numerous abilities and subject matters that should be aced in the event that one needs to pro in the field of promoting. T hese regions incorporate, however are not constrained to business investigation, internet based life information, inside and out information on information representation, specialized abilities, collaboration, delicate aptitudes, lastly newsjacking. We will currently take a gander at every one of these regions in detail and take a gander at the methods of creating information and abilities in said territories. Business examination alludes to patterns and practices. An investigation of business examination is profoundly basic for a sound advertising profession as investigation takes a gander at buy history of clients, searches for designs in their inquiry practices and so on to associate prompts the organization.

Module a Comparative Study of Texts and Context free essay sample

Module a: Comparative Study of Texts and Context BY dant12 Module A: Comparative Study of Texts and Context Elective 1: Exploring associations Connections between writings open up new implications of writings. What is your view? Setting changes because of crowd, authors and time; however it despite everything has the impact of affecting points of view and making/reshaping meaning. Through the unique situation, us as perusers can build up a comprehension of the timeframe, the author and the reason for the content. Through the investigation of the two settings connections are set up to advance and light up associations on the constant nature and niversality of specific qualities, thoughts and language structures, likewise featuring through certain or express methods connections, composing and cultural changes. Associations are made between the content that investigate and grow new implications. Accordingly thinking about the idea of association among Pride and Prejudice-Jane Austen and Letters to Alice on First Ready Jane Austen-Fay Weldon can explain ones comprehension and observation. Between these two writings there are many immediate and express references that draw shallow associations, both are composed by female authors, both arrangement with family connections and issues of social gauges, both xplore the job of letters. Anyway it is the verifiable connections that make further associations that hold a more prominent worth adequately opening up and growing new implications, through the characters and setting. Marriage and connections the requirement for adoration and fondness just as riches and security so as to bring satisfaction and satisfaction. The inherent requirement for profound and important connections is inspected by the two creators just as for monetary security so as to give bliss and satisfaction. Austen vigorously passes on her thoughts of the significance of affection and security in elationships so as to bring bliss negating the perspectives of her time. The setting at the time makes a comprehension about what is perused, this being eighteenth century ladies, being lower in the public eye needed to wed so as to have riches and security. Austen shows the requirement for certifiable regard and love, yet in addition adjusted matches and security through the advancement of character connections. Elizabeths solid sense.. of her own value empowers this plan to be passed on as she normally searches for the bliss in the marriage state. Elizabeths launch to Collins tireless proposition is a prime case of the two Elizabeths self-sufficient character and furthermore the worth Austen puts on obvious friendship and bliss seeing someone. Elizabeth demands, l am not one of those women Who are so setting out to chance their joy you were unable to make me upbeat and I am persuaded that I would not make you thus, Austen features that while love ought to be included it ought not prevail over reasonable and consistent conduct. Working related to Austen, Weldons letters to Alice focuses on the significance of the two connections and arriage to bring bliss and security, as it is as yet a worry for ladies. Supporting Weldons position on her qualities is her women's activist mentality as a post 1970s teminist essayist. The authorial interruption and instruction sne controls through Aunt Fay exhibits her faith in female uniformity and autonomy. In spite of the fact that Weldon imparts this incentive to Austen, Weldon accepts that marriage isn't best way to control. She draws a corresponding with unsuitable relationships that Austen uncovered and advanced relationships of purchased Asian ladies, that marriage so as to endure is viewed as no superior to subjugation. Weldon downsize the job Austen puts on riches seeing someone, with less accentuation on salary similarity as a basic factor to marriage, yet bolsters the idea of marriage for adoration and connections dependent on warmth When taking a gander at Fay Weldon in Letters to Alice we see the messed up relationship Fay Has with her sister and furthermore how she is eager to argue to alter it. All through letter six letter to a sister the utilization of a rather than my in the title demonstrates that they are sisters however, this isn't perceived or tended to; likewise the conventional tone where Fay tends to Enid , makes another disengaged feeling for he crowd, we recognize that Fay wishes to fix the relationship It is time we fix up this squabble the strengthening indifferent, formal tone stresses this is truth the line being immediate and useful demonstrating that Fay expects the contention to be foreordained. The push to reconnect with Fays sister gives a feeling of the specific situation; demonstrating that Fay doesn't pick up riches or fulfillment in a man yet through her associations with family and her own autonomy this in itself shows the diverse setting however still the significance of relationship in whenever period. In the two writings we can see the various attributes of characters through connections that they set up. We additionally observe an association between the character Fay Weldon and Elizabeth Bennet; both decided individuals who hold an incentive in own freedom and connections for fulfillment Success that originates from pride, self-esteem, autonomy and social class, the two writings share the conviction that society requests congruity that involves and represses your actual self. The worth Jane Austen puts on the independence of ladies is tempered with a notice against being excessively pleased. She is straightforwardly steady of Elizabeth, a young ladies with her very own solid feeling worth as a person, who opposes social shows of a man centric culture, notwithstanding the limitation and inflexible shows the hero has freedom of psyche. In testing the cliché perfect lady her fearlessness empowers her to follow up on her convictions, bravely voicing her conclusions and scrutinizing conduct she accepts is egotistical and pleased unperturbed however the judgment of others. Drawing an association with Weldons hero Aunt Fay a liberal, freethinking soul who clarifies the significance of autonomy in the omplexities of the creative cycle and the connection between writer, pundits and crowd through the all-inclusive representation of the city of innovation. Fay accentuates the estimation of freedom when she supports her niece, Alice to demonstrate your work to nobody. She shows the significance of self-esteem and Judgment as being more applicable than different feelings, the epistolary nature empowers the solid correspondence of thoughts and convictions to be generally respected. Weldon accepts the individuals who decide to overlook the principles administered by society regularly succeed. Alice incidentally onfirms the conviction as she decides not to tune in to Fays counsel and subsequently creates a top selling novel. Anyway like Austen, Weldon quietly cautions about over the top pride and freedom that social shows can be exorbitant and ludicrous and ought not intertere with good judgment and good nobility. Austen features her perspective by purposely Juxtaposing Jane and Elizabeth and in doing so cautions the peruser of the risks of fitting in with desires, instead of being consistent with yourself. Elizabeths freedom blinds her to the sudden warmth among Darcy and herself with the utilization of emotional incongruity to ighlight the issue, she permits her underlying assessment of Darcy to be molded by the networks discernment that he is ate up proudly. Like Austen, Weldon values autonomy, self-esteem and individual Judgment over after social shows. The utilization of composing as a type of articulation features the differentiating settings of the time, the two creators work related to their cultural shows to mirror certain disposition convictions and qualities. Weldon express her character through her work, anticipated by scraps of self-portrayals and the obvious ventriloquism of her omniscient first-individual stories. Composing is something other than the creation of a progression of conceivable explanations: It is the social affair in of implications; gathering of them, similar to blackberries in a decent season, ready and overwhelming, grabbed from among the thistles of rationale. Weldons articulation is clear in her utilization of language structures and highlights. The incessant utilization of expanded analogies; the city of creation permits the perusers to effectively get a handle on the thoughts being available. Weldons setting is appeared through her composition; the 80s were a period of abundance which was reflected through a people way of life, where assets were promptly open. Reflecting through Weldons composing the broad utilization of language structures and highlights is utilized nearly to carry validity to her works. Conversely Weldon assists with deconstructing the creative cycle of Austen, Weldon utilizes epistolary structure to commend Austen demonstrating that the structure is all inclusive and can be controlled to suit various settings. Letters make a feeling of authenticity and are sued to drive the novel as a plot gadget to uncover characters, maintaining a strategic distance from the utilization of a solitary, unequivocally instructive, authorial voice. For Austen epistolary structure was a method of individual articulation, her compact word-decision, timing and tonal uance encapsulates her wonderful treatment of exchange, speaking to the pleasant social setting she speaks to so well. Austens occasional sentence structures and exact articulation as opposed to rough expository thickness appeared through Weldons composing contrasts the cultural desires. The impact of assessment into the cultural, social and chronicled settings in the two writings considers a further educated comprehension regarding the writings esteems and perspectives. Weldons Letters to Alice is advanced by Austens Pride and Prejudice along these lines through basic investigation one can build up an educated discernment on the premise regarding setting.

The china government Term Paper - 3025 Words

How Confucius ideas affected the china government (Term Paper Sample) Content: HOW CONFUCIUS IDEAS AFFECTED THE CHINA GOVERNMENTName:Institution:Date:Confucius and his Life HistoryConfucius a name that originate from the name Kunbg-fu-tzu  was believed to have been born around 551 B.C in a state known as Lu in China. Confucius as a young child had problems in his could hood and everything was not easy for him. He lost his dad who was a warrior at only a tender age of three years. He was also rumored around to be a little and ugly kid. He grew to become a man who would never be offered jobs by Calvin Kelvin. Nevertheless with his ox lips or not he only was lacking the looks but had talent and brains. His mum an him are not ether known for financial prosperity but Confucius grew up and engulfed his education which spanned all types of things from math, history, etiquette, poetry and charioteering.[Daniel A, Bell. China's New Confucianism: Politics and Everyday Life in a Changing Society (Princeton University Press, 2010), 18.] At only an age of 19 years Confucius got married to lady whom later she got children with. There is not much know about the girl and most scholars make conclusion that the marriage between the two failed to work out. There is no much evidence to that and I believe that it would not be right for people to come into such conclusion on the matter. Regardless of that Confucius became a teacher and very intelligent and good teacher to that effect. He is known to be the first private teacher in China who allowed male students from all social classes which was still not being done in those days. He was a teacher who not only gave book knowledge to his students but went beyond to develop the students to junzi which had a meaning of a superior and extemporary person.[Daniel A, Bell. China's New Confucianism: Politics and Everyday Life in a Changing Society (Princeton University Press, 2010), 27.] Out of his teaching career Confucius also cultivated a lifelong dream in the political arena. Although he captu red the job of being the chief justice of the town and which is said to have improved significantly during his period he did not make it to be a leader in his life time. He was much disappointed by the fact that he did not capture the high authority and in his believe he would have change the whole society if he got such a position.[Yim Yu, Wong, Maher, Thomas E. Yu., Evans, Neil A and Nicholson, Joel D."Neo-confucianism: the bane of foreign firms in China." (Management Research News 21, no. 1, 1998),13-22.] After his time as a chief justice, he went on to become a wandering sage. He was now on a mission to get a ruler who would take his wise words. However even if his mission was not only to become a wandering sage but to get his wise words known he did not achieve much in his life time. His teachings eventually got recognition more and became the basis of Chinese teachings and philosophy more than 1000 years thereafter. Today if one want to understand the thinking of Chinese peopl e one has to understand the Confucius philosophy and teachings so as to become conversant with the Confucius teachings.[Betty H. Winfield, Mizuno Takeya, and Beaudoin, Christopher E.. "Confucianism, collectivism and constitutions: Press systems in China and Japan." (Communication Law and Policy 5, no. 3, 2000), 323-347.] Although he was a very clever and wise teacher, Confucius never thought of himself as anything beyond the human ability such as a saint, god or miracle performer. He made description of himself as a transmitter of ancient thought and teachings, which was able to combine and come up with a superb structure of life, society and the art of being human.ConfucianismConfucianism comes from the dominant philosophy in china which is based from the teachings of Confucius. Confucius is a Chinese most renowned philosopher and who had a universal vision in his teachings. Teaching of the philosopher had a great impact on the Chinese people. The teachings gave means on transform ing families, communities and nations into a harmonious international society. The main goal of Confucius was educating people in order for them to have intrinsic motivation, be able to have self control and take over their responsibilities. In making an individual a better person by improving on their ability, skill and thinking then he believe that this way there would be the ideal type of society that lives harmoniously. Confucius notion was that when there was equality in the society then there will be no competition and life would not have limit as there will be equality on every aspect and thus there would be no chaos and conflicts of interest.[Daniel A, Bell. China's New Confucianism: Politics and Everyday Life in a Changing Society (Princeton University Press, 2010), 19.] The only way that equality can be achieved is when individuals have a fixed station in life and where they have a person in control (master) to be working for so as happiness to prevail. Therefore, Confuciu s stated, "As soon as there was heaven and earth, there was the distinction of above and below (superior and inferior); when the first wise king arose, the country he occupied had the division of classes. The ancient kings established the rules of proper conduct and divided the people into nobles and commoners, so that everybody would be under someone's control  .[Daniel A, Bell. China's New Confucianism: Politics and Everyday Life in a Changing Society (Princeton University Press, 2010), 57.] The natural setting of things in the Yi society wanted inequality and a clear boundary between the inferior and the superior. The doctrine of Confucian divides the community into two classifications: those who are in power and those who are being ruled. The authority and responsibility belong to the virtuous people; therefore the person in power, the ruler is chosen for his superiority in virtue.[Daniel A, Bell. China's New Confucianism: Politics and Everyday Life in a Changing Society (Pri nceton University Press, 2010), 55.] When every person is under someone's control, then there if a flow of responsibilities and benevolence from the above (from the heaven and the king) and therefore one must be obedient, loyal and respectful to the powers above. In the utopia of a Confucian state, when each person acts according to these principles then a peaceful and harmonious society will prevail. There is no room for the voice below and there is only a flow from above descending downwards and thus in a Confucian state there was a paternalistic government and was just a government of the authority in power, by the authority and for the authority.The virtues of love, proper conduct, faithfulness, wisdom, righteousness and benevolent sum up to the principles of Confucianism. Therefore, how people conduct themselves is the main tenet of Confucianism. Confucianism also upholds 5 basic relationships, these are; husband to wife, father to the son, elderly to young, sovereign to subjec t, and lastly friend to friend. Confucius also came with five elements that guide society in these relationships. These elements include; Righteousness, Intimacy, distinction, faithfulness and obedience.[James F Paradise. "China and international harmony: The role of Confucius Institutes in bolstering Beijing's soft power." (Asian Survey 49, no. 4, 2009), 647-669] The ethical principles of Confucianism are based on the virtues of benevolent love, righteousness, proper conduct, wisdom, and faithfulness. Conduct, or ceremony, is the cardinal tenet of Confucianism. Confucianism also extols five fundamental relationships: father to son, sovereign to subject, husband to wife, old to young, and friend to friend. Confucius laid down five articles of morality to properly maintain these relationships: intimacy, righteousness, distinction, obedience, and faithfulness.[Shaun, O'Dwyer. "Democracy and Confucian values." (Philosophy East and West 53, no. 1, 2003),39-63.] Confucianism and Governme ntThe governing philosophy in China, Confucianism is based on the teaching of Confucius. Confucius lived more than 1,000 before the Sony dynasty and his teaching thoughts and ideas had a long and dramatic effect on the Chinese Song system of government. Looking at Confucianism as a political philosophy, it can be sum up in 8 stages of becoming "true man or gentleman" these steps are; investigate nature, extend the boundary of knowledge, make your purpose sincere, regulate the mind, cultivate personal virtue, rule the family, govern the state, and pacify the world.  regrettably, even governments built up under such ideal conditions and tenets are governments of men and thus in practice Yi kings were often rigid and autocratic rules.The Yi dynasty was born indebted to a big and diverse group of men. Each held a political position in the dynasty. The new dynasty existence and survival was ultimately dependant on manner in which the debt was paid. Yi song-gye and the founders of the Yi dynasty were reliant on two paradoxical strategies to ensure continuity of the new royal house. The political security motivated King Taejo who formed the Dynasty establishment. There was a particular group of men selected and were given extraordinary rewards for their services which were meritorious to the state as they were offering help to put Yi Song gye on the throne. The method of reward to royal supporters came to be known as Kongsin system.[Joseph Richmond, Levenson. Confucian China and its modern fate: A trilogy. (Vol. 1. University of California Press, 1968),78] The number one merit subject was inclusive of names belonging to 44 men who were classified under three merit classes and each class contained at least eleven more names which were added to the list later. The first class merit subjects were receiving lan...

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Conduct Admissions Recruitment Of High School Students Essay

Position Overview The Associate Academic Recruiter works to locate, inform, and interest domestic undergraduate students toward the enrollment and attendance of Sullivan University. A. Primary Duties †¢ Develop and Implement Effective and Efficient Operational Systems and Plans: Conduct admissions recruitment of high school students to ensure enrollment goals are met on an ongoing basis, while insuring that recruitment practices are ethical in all activities, adhering to the Admissions Code of Conduct. Assist the department leadership in developing student recruitment and outreach plans for; recruiting, follow-up strategies, evaluating, interviewing, and advising prospective students. Maintain a thorough knowledge of and complies with all applicable corporate, state, and federal regulations and policies for Admissions, ensuring the College is in compliance with the laws and professional guidelines regarding recruitment and admission of undergraduate students. Meet with other admissions officers on an ongoing basis to discuss the attainment of established goals. Provide needed support, resolve problems and recommend action to ensure accomplishment of admission goals. G enerate and distribute reports on your recruitment activities in a timely manner as required by an assigned Supervisor or the Director of Admissions. †¢ Provide Excellent Customer Service: Attends recruitment events on and off campus in order to connect with students. Answer prospectiveShow MoreRelatedEnrollment Management Within Postsecondary Education1539 Words   |  7 PagesThe position of Director of Admission is an integral part of enrollment management within postsecondary education. What is enrollment management and what part does the Director of Admissions play within it? 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Leadership for Quality Effectiveness and Safety in Health Care

Question: Discuss about the Leadership for Quality Effectiveness and Safety in Health Care. Answer: Introduction This report emphasizes on the evaluation of the relationship exist between work performance, human factors and quality and safety in healthcare. There are different healthcare systems are designed by the organizations for the purpose of meeting different needs of the patients to improve the quality of care and safety of patients. Human resources play a significant role in improving the processes of nursing. It is essential for the organizations to develop effective communication platform in order to clarify the information related to the roles and responsibilities carried out by doctors and nurses in hospitals. Human factors are considered important for the management of systems and process design as it helps in development of the required capabilities in the workforce. Nowadays, healthcare organizations focus on human factors as they facilitates in development of different strategies for improving patient safety. The biggest challenge faced by healthcare institutions is maintaining and developing patient safety by delivering quality care services to the patients. The thesis statement is that there is an existence of the significant relationship between human factors, work performance and quality and patient safety in healthcare that helps in fostering safe and positive work culture in the organization. Identification of human factors related to work performance In relation to this, Fryer (n.d.) stated that human factors are considered as an important process design which helps in building capabilities and limitations of workforce. There is a need of human factor design in the nursing profession as there are various challenges that are faced by nursing profession. For the purpose of mitigating such challenges like unmonitored workloads which is associated with the scope and role of a nurse in a direct or indirect manner, human factor design is appropriate. Human factor emphasis on the analysis of the properties of the human being capability and limitation for the purpose on engineering elements like development, distribution, application design and categorization of services and systems. This helps in improving the quality, safety and operational performance of the organization. In the views of Cafazzo and Cyr (2012), there is an increasing the trend of human factors engineering in the healthcare which improves safety and efficiency. The strategies related to behavior change helps in improving the performance of employees in order to ensure patient safety in the hospitals. Nowadays, different practitioners adopted a systematic approach for the purpose of mitigating the human errors by designing the socio-technical work environment. Along with this, human resources also tend to rely on interventions that results in improving the user performance by the way of providing training to reduce the impact of adverse events. There is also an increased dependency on automation with little intervention of human beings might result in propagate errors in the system in an easy manner. There is a need of human beings for the purpose of making judgments related to the provision of different care services to patients in order to eliminate errors. Human resources in the medical industry uses user centered design for the purpose of creating systems where different prototypes and concepts can employ training for optimization of the design of the system. The other framework is the ecological interface design which is used in the healthcare to design human machine interface for complex systems. This helps in gaining information related to unanticipated conditions occurred that hurdles the patient safety. This framework helps in modernizing the user interface of high risk radiotherapy and detection of cardiovascular risks. In contrast to this, Patel and Kannampallil (2014) states that the health information systems do not guarantee the safety and care of the patients in the healthcare institutions. The implementation of a HEF helps in the designing of the healthcare systems that has a significant impact on the quality of care and patient safety. This approach helps in improving the performance of the staff members of the healthcare institutions by addressing cognitive and physical limitations. There is a need of establishing a close relationship between the healthcare professions and HIT for the purpose of attaining the success of the systems in the organization. For bringing the improvement in patient safety and quality, HFE has used macro-ergonomic approaches for the prediction of the patient safety and quality of care. The different elements of this approach include joint optimization of human performance and well being, systems oriented approach, organizational and socio-technical context and inter actions between various elements of the system. The different macro-ergonomic models are SEIPS model and healthcare professional performance model. In support of this, Holden, et al. (2013) states that SEIPS is a prevalent healthcare human factors framework that embraces three major human factors principles such as system orientation, person centeredness and design driven improvements. The system orientation emphasizes on the interaction of socio-technical system. This has resulted in replacement of blame the person culture with the holistic system based approach. Along with this, the person centeredness principle states that the human beings are central element of healthcare work system as the work system has to align with the limitations, capabilities and performance needs of the people involved in it. The design driven improvements principle integrates the person centered design and the system in order to get effective and efficient results. There are six interacting components such as tasks, technologies, tools, internal environment and external environment. The characteristics of these factors include variety, ambiguity, sequence and complexity. It also consists of different tools and technologies that are used by the people to increase their productivity in order to increase the profitability of the healthcare systems. This model provides a hierarchical arrangement of the work system. It also takes into account of engaging healthcare professionals with the work processes in order to attain effective and efficient results. In addition to this, it also engages patients in an active manner for the purpose of improving their safety and quality of care provided to them. For this purpose, there is a need of gaining information related to the symptoms and history of the family to diagnose the diseases in order to provide proper treatment to the patients. Critically analyse the relationship between human factors and quality and safety in healthcare In support of this, Xie and Carayon (2015) state that human factors and ergonomics is considered as a significant approach for improving healthcare processes, and work systems to improve the patient safety and quality of care. The absence of such systems for the purpose of implementing different processes, healthcare technologies, socio-technical systems, workflows, and jobs may lead to the occurrence of different poor quality of care and patient safety incidents like job dissatisfaction, injuries, burnout, turnover, adverse drug events and medication errors. This system helps in addressing different issues related to cognitive, physical and organization such as mismatch between physical characteristics of healthcare professionals and task requirements, limited information for clinical decision making and job stress. In support of this, Gluyas and Hookham (2016), stated that the staff members and nurses have to manage overloaded information by the use of human factor design which is a automated behavior that has several skills and help nurses to do multi task which results in the occurrence of capture errors. This has resulted in avoiding or neglecting the patient safety in the hospitals. There is an occurrence of various shifts in the hospitals due to which the staff members handed the documents to the staff of next shift after the completion of their shifts which may result in redundancy of the work and negligence over the observations of the patient health and communicate to the authorized person to put attention on the safety of patients by providing high quality of care. This results in the occurrence of error provoking conditions and leads to the occurrence of lack of adequate monitoring of the patient which might result in the death of the patient. There is an occurrence of different errors such as slips and lapses which influences task, situational and cognitive factors that create active errors that affect the patient. In order to reducing these types of errors, there is a need to provide training to staff members for spreading awareness about human fallibility. This helps in identification of risk factors to develop competence in identification of risk factors (Gluyas and Hookham, 2016). Carayon et al. (2014) states that there are different human factor systems approaches that helps in improving the patient safety and healthcare quality. This is the system which is successfully applied in the healthcare research. This system helps in balancing the work system and encouraging the active role of workers in improving patient safety and healthcare quality. Besides this, improvement in physical design of a medical device helps in understanding t6he organizational context, where these technologies are used to improve the patient safety and healthcare quality. In addition to this, integration of the work system model i.e. SPO model of Donabedian with the SEIPS model helps in increasing the acceptability of the SEIPS model by the healthcare community. The SEIPS model helps in gaining outcomes related to patient safety and healthcare quality. This model helps in designing work systems that provide benefits to patients and healthcare workers and organizations. There are differ ent HFE applications that helps in reducing the risks related to occupational safety and health of workers like reduction in musculoskeletal disorders of nurses. In the views of Kaufman and Mc Caughan (2013), organizational culture also plays a significant role in improving the patient safety and healthcare quality in the organization. Implementation of effective leadership in a clinical setting helps providing creation of safer and healthier environments. The nurse leader in the healthcare institutions communicates the information related to the vision of patient centered care and motivates employees to achieve this vision. This can be achieved through role modeling to set the standards for team performance and responding towards the lapses in the patient care. Companies such as NHS uses corporate governance framework for the purpose of improving standards of care. The key elements of safety culture such as leadership and team work results in reducing the failures and creating the environment of trust. In the views of Gurses, Ozok and Pronovost (2011), HFE considers individuals as an integral part of healthcare systems by focusing on the abilities and limitations to attain optimization of the performance of the overall system. HFE focuses on designing of the user friendly interfaces that improves the performance of the users and reduction in the human error. In order to integrate the human factors in patient safety, there is a need of building the capacity of present and future healthcare providers to understand the HFE. There is a need to create market forces to producing those products which incorporate HFE principles and techniques. There is a need to establish coordination between manufacturers and suppliers in order to create safer products for the healthcare institutions in order to improve patient safety. Conclusion It can be concluded that human factor design is used for the purpose of mitigating different challenges faced by nursing professional in improving the patient safety and quality of care. The challenges faced by nursing professionals include unmonitored workloads. In order to improve patient safety and quality of care in the healthcare institutions, different HFE models are implemented that helps in integrating the capabilities of the workforce with the tools and techniques used to carry out different activities. Besides this, there is an active participation of the patients in improving their safety as the healthcare professionals gain information related to the family history and symptoms for the purpose of diagnosing the problem and provide care services to ensure patient safety. Different HFE systems help in balancing the work system which helps in improving the patient safety in the organization. Along with this, leadership also plays a significant role in improving the efficiencies of the nurses in the organization as it helps in acting as a role model and communicating the information related to the vision to the team members which results in improving the overall productivity of the organization. it is also summarized that the thesis statement is restated as there is an existence of the significant relationship between human factors, work performance and quality and patient safety in healthcare that helps in fostering safe and positive work culture in the organization. References Cafazzo, J.A. Cyr, O.S. (2012). From discovery to design: the evolution of human factors in healthcare. Healthcare Quarterly 15, 24-29. Carayona, P., Wetternecka, T.B. Rodriguezd, A.J.R., Hundta, A.S. Hoonakkera, P., Holdene, R. Gursesf, A.P. (2014). Human factors systems approach to healthcare quality and patient safety. Appl Ergon 45(1), 14-25. Fryer, L.A. (n.d.). Human factors in nursing: The time is now. Australian Journal of Advanced Nursing 30(2), 56-65. Gluyas, H. Hookham, E.M. (2016). Human factors and the death of a child in hospital: a case review. Nursing Standard 30, 46-51. Gurses, A.P., Ozok, A.A. Pronovost, P.J. (2011). Time to accelerate integration of human factors and ergonomics in patient safety. BMJ Qual Saf 21,347-351. Holden, R.J., Carayon, P., Gurses, A.P., Hoonakker, P., Hundt, A.S., Ozok, A.A. Rodriguez, A.J.R. (2013). SEIPS 2.0: A human factors framework for studying and improving the work of healthcare professionals and patients. Ergonomics 56(11), 1-30. Kaufman G. McCaughan, D. (2013). The effect of organizational culture on patient safety. Nursing Standard 27 (43), 50-56. Patel, V.L. Kannampallil, T.G. (2014) Human Factors and Health Information Technology: Current Challenges and Future Directions. IMIA Yearbook of Medical Informatics, 58-66. Xie, A. Carayon, P. (2015). A systematic review of human factors and ergonomics (HFE) based healthcare system redesign for quality of care and patient safety. Ergonomics 58(1), 33-49.

Success Factors and Leadership Strategies Southwest Airlines and Emirates Airlines

Introduction Air travelling is one of the most popular and constantly growing industries in the whole world. People want to use airlines to get to destination points in a short period; people want to work in the sphere of aircraft and try to improve the conditions under which the airline industry can be improved.Advertising We will write a custom coursework sample on Success Factors and Leadership Strategies: Southwest Airlines and Emirates Airlines specifically for you for only $16.05 $11/page Learn More The success of the chosen industry depends on the success of each airline company and their abilities to introduce appropriate authorities, airports, and services for passengers (Cento 2009). This paper aims at discussing the peculiarities of two airline companies and comparing their success factors, leadership strategies, and cultural consideration. Southwest Airlines (SWA) and Emirates Airlines are two competitive organisations from different continen ts that have many things in common and introduce a variety of managerial approaches to succeed in the airline industry. Their cultural differences, priorities, services, and leadership styles identify the chosen companies as the powerful figures in the airline industry and the examples of how services have to be offered to passengers and how a successful company has to be organised inside. The comparison of Southwest Airlines and Emirates Airlines is a chance to comprehend how cultural and regional diversities may define the quality of services, improve the airline industry, and provide people with appropriate working conditions and consumer services; the analysis of the companies’ leadership strategies and organisational behaviour shows that different approaches and attitudes to the idea of airline services can create two powerful organisations that can work and get improved constantly. Literature Review During a long period, the airline industry has faced certain challenges , the necessity to follow the standards and meet the requirements (Truxal 2013). The existing competitions make airline companies think about different methods to achieve goals and profits (Lumpe 2012) such as the minimisation of aircraft turnaround times or cheaper fares (Tierney Kuby 2008). The choice of the method depends a lot on the native country of a company and its working region. Such dependence influences the style of leadership, the working conditions, and even the identification of ethical considerations that have to be followed by the staff. The current technological progress and a variety of passengers’ needs and expectations promote the corrections and innovations in the airline industry as well. Organisations have to be ready to analyse their success factors and weaknesses and explain what steps they have already taken and are going to take to succeed in organising and developing.Advertising Looking for coursework on business economics? Let's see if we can help you! Get your first paper with 15% OFF Learn More The overview of the airline industry shows that this kind of industry has undergone many changes during the last 70 years including the development of jet airplanes or jumbo jets (Blockley 2014). The development touches upon the structural, economic, organisational, and even political aspects. People in all countries are in need of safe and constant transportation options. Besides, the airline industry should not be regarded as the sphere of services only. All services have to be created and developed by people; therefore, the chosen industry is the source of earning and a possibility to provide people with working places. In addition to the properly developed consumers’ services, people have to introduce a credible plan of work with a successful organisational context. The airline industry has already survived several economic and industrial crises. The results are impressive because aircraft services are st ill in demand and continue developing. Global air travels have been increased by 8.2% in the middle of 2015 (IATA 2015). The sphere of international air travelling in the Middle East has been also improved considerably. All these results prove that people continue working and using their best ideas to earn, provide each other with quality services, and use the latest technological achievements. Leadership is one of the crucial aspects of the organisational context (Young Price 2013). It is not only about the orders and rules that people should identify in time. Young and Price (2013) introduce leadership as a capability of people, who take leading positions, to listen, observe, analyse, use experience, and consider the current possibility to promote appropriate decision-making activities, articulate the values, and communicate with people on the necessary level. To be a good leader does not mean to have a magical combination of skills and traits and use them properly. To be a good leader means to understand a situation, define the circumstances, choose a way of work, and develop the required portion of skills gradually. Good leaders demonstrate the best skills in decision-making processes and goal-establishing activities. All these steps are usually described theoretically. In the sphere of aircraft, as well as in any other sphere, leadership theories play a very important role. There are many theories of leadership that can be offered. All of them can be divided into several meaningful groups: trait theories, situational theories, participative theories, influence theories, behavioural theories, contingency theories, transformational theories, etc. Each theory is a unique combination of explanations, approaches, and outcomes that can be used by people, who want or need to become good leaders and define leadership as a form of art that can be learnt over time (Waite 2008).Advertising We will write a custom coursework sample on Success Factors and Leaders hip Strategies: Southwest Airlines and Emirates Airlines specifically for you for only $16.05 $11/page Learn More Southwest Airlines and Emirates Airlines are the two organisations that demonstrate how different theories can be applied and used regarding the current technological, economic, and organisational aspects. Southwest Airlines demonstrates the ways of how it is possible to combine transformational, contingency, and behavioural theories. Emirates Airlines’ leaders are good at satisfying needs of consumers and employees and offering the best services even in the most unexpected situations. A variety of approaches used by the companies in the same sphere may be explained by an-almost-20-year-old-difference, some cultural and ethnic perspectives, or the expectations set by people. On the one hand, the companies aim at satisfying customers’ needs and try to use their best opportunities to impress a passenger. On the other hand, their inten tions are characterised by different methods and approaches: Emirates Airlines focuses on the quality and luxury of their services, and Southwest Airlines focuses on the appropriateness and accessibility of its services to ordinary people. Both companies follow the same standards defined in the airline industry. At the same time, they are so different that sometimes it seems unreasonable to compare them. The UAE and Qatar airlines are defined as the best representatives of the chosen industry (Rapoza 2014). Southwest Airlines and Emirates Airlines are good at training people, improving the already given sources and materials, and demonstrating high-quality results. Each of these characteristics can be introduced and analysed independently. However, it is wrong to neglect the connection between these issues. For example, training is one of the possible intervention strategies that can be used to improve the quality of aircraft services and reduce the number of errors (Sadasivan Gram opadhye 2009). The outcomes of the work depend on how successfully a training procedure has taken place and if the staff could use the available sources and materials. Leadership Theories Southwest and Emirates are the participants of the same competition, still, they introduce different approaches. Their leaders have various theoretical backgrounds. To analyse the success of both, it is necessary to enumerate several theories and styles that can be used. There are many studies dedicated to leadership theories and their roles in organisational behaviour. Some leaders may not know that they follow a particular theory or style but become the best example of a theory. As a rule, the leaders of big organisations can follow great-man theory, trait theory, Maslow’s theory of needs, or some behavioural or contingency theories.Advertising Looking for coursework on business economics? Let's see if we can help you! Get your first paper with 15% OFF Learn More Great Man Theory The great-man theory is regarded as one of the first attempts to understand the peculiarities of leadership at the end of the 19th century (Waite 2008). According to this theory, a person should be born to become a leader. It was necessary to have certain individual skills and use particular social and historical circumstances to become a good leader. In other words, the great-man theory teaches people about the impossibility to make a leader. A leader should be born. The supporters of such theory use the examples of good leaders and prove that they are not only the results of their times and conditions. They were the heroes due to the intrinsic features. Such theory can be hardly used to explain or analyse the airline companies under consideration. Trait Theory A new attempt to comprehend the essence of leadership was made at the beginning of the 20th century. The developers of this theory admit that people can be either born with the required qualities of a good l eader or made in regards to the chosen position. According to this theory, a leader should be intelligent, responsible, and creative to be able and guide people (Waite 2008). For example, some traits may be inherited only: adaptability to different situations, ambitiousness, self-confidence, and decisiveness. Some skills can be gained with time: creativity, smartness, persuasiveness, or communication. It is possible to believe that a part of this theory can be used to understand what helps the leaders of Southwest Airlines and Emirates Airlines to achieve success. Maslow’s Theory of Needs Any leader should be ready to motivate people and understand how to use others’ skills to succeed in a mutual business. Sometimes, leaders can rely on the ideas offered by Abraham Maslow about the style of leadership based on needs and motivation. This theory helps to comprehend how it is possible to lead people, meet their needs, and expect a good portion of work to be performed. As soon as a leader takes care of certain physiological needs (the necessity to eat, drink, sleep, and breathe), safety needs (job security or medical insurance), social needs (friendship or group belonging), esteem needs (recognition and self-respect), and self-actualisation needs (wisdom or justice), he/she can easily understand and identify employees, customers, and even sources to rely on in a working process (Maslow 2013). The ability to motivate people is crucial for any leader. Very often, not all leaders are eager to spend their time and efforts to identify all these needs. They just set the goals, choose the staff, and make sure the goals are met by the employees. It is a wrong mistake. Maslow believes that such attitude to leadership can hardly lead to some positive outcomes. Leaders have to think about their workers. Still, they should not be too kind or too sympathetic. It is more important to stay confident and intelligent, demanding and equitable, goal-oriented and suppor tive. Not all people comprehend how to develop all these skills and traits at the same time. That is why the theory offered by Maslow is the opportunity to understand people and become a good leader. It can happen that Southwest Airlines rely on this theory more than the representatives of Emirates Airlines. Behavioural Theories Behavioural theories focus on the idea that it is possible to turn any person into a good leader. One of the examples of how leaders can be made is given in the role theory. This theory helps to realise that all people should perform their roles and understand what expectations are connected with their roles. Leaders should encourage other people to behave in regards to the roles set. That is why leaders require the division of their organisations into departments, the departments into sections with each section having its manager. As soon as all responsibilities are identified, it seems to be easier to work, know what to do, and realise why something should be done. Southwest Airlines can be a god example of how this theory can work in practice. Contingency Theories Leadership styles can depend on the environment according to which leaders have to cooperate with employees. This type of theories explains that sometimes it is impossible to choose one best option for all situations, and it is preferable to work in regards to the demands of people around (customers or workers). For example, the path-goal theory developed by Robert House in 1996 suggests considering the idea that all leadership theories may be incorrect by their nature (Lunenberg Ornstein 2008). Leaders have to pay more attention to their abilities on how to coordinate people and achieve the goals set. The core of this theory is the behaviour demonstrated by a leader. If leaders prefer to use this theory, they have to be ready to participate directly in all discussions, make decisions, and analyse the outcomes that should be achieved and have been achieved. As a rule, it is not a difficult task if leaders like their job and are interested in the successful accomplishment of their work. It is hard to comprehend if the leaders of the chosen companies support this kind of theory. Still, it is possible to use this approach as a recommendation for both airline companies. Organisational Practice Analysis Southwest Airlines is a well-known American aircraft company that aims at providing people with the possibilities to get to the required destinations at the most affordable fares on time (About Southwest 2015). Emirates Airlines is a famous Arab organisation that has proved that the quality of airline services can be improved and available to people (About Emirates 2015). The leadership theories and approaches vary in these two organisations, and their analysis should help to comprehend what can be offered to the companies. Southwest Airlines Overview Southwest Airlines is a 45-year-old company with a brand name known to the majority of countries in the N orth America and South America as the company with the largest fleet of Boeing aircraft in the whole world (Southwest corporate fact sheet 2015). About 48,000 employees work at Southwest Airlines and demonstrate their complete devotion to everything they are involved in the company. The satisfaction of the employees and their customers serve as evidence to the properly chosen leadership activities and cooperation between people. The success of Southwest can be explained by a variety of things, and one of them is the presence of spirituality in the workplace and the promotion of spiritual and ethical values (Milliman et al. 1999). The policy of the company is a successful example of how people should be organised and controlled when it is necessary to implement some new ideas, and how to explain to the employees what should be done in a certain period. Maybe, the achievements of the company may be connected with a particular person, its leader, Gary Kelly, as well as the company†™s co-founders, Herb Kelleher and Rollin King, who ideas and approaches amazed many people. Besides, it is possible to unite the work of the company with the leadership techniques chosen. Finally, a properly chosen team, clearly defined goals, and a good leader can be interrelated and become the reason for why Southwest Airlines’ services are still in demand. The company identifies several principles according to which the staff should work. These are the warrior spirit (the abilities to work hard, be persevere and courageous, and innovate), the servant’s heart (the necessity to consider the global principles and put the demands of other people first), a fun attitude (a chance to enjoy the work, have fun, and celebrate success), and the customers’ needs (safe and reliable services, low cost, and friendly attitude). Despite the fact that these principles are developed and supported by a team of professionals, the role of a leader has to be underlined. First, th e leader takes responsibility for every single decision made in the company. Second, the leader has to evaluate and try to predict the outcomes of the work done. Finally, the leader should understand what is beneficial and harmful to the company. Southwest Airlines’ history shows that the company has four evident leaders, whose ideas and approaches captivates by their uniqueness and effectiveness. Each leader demonstrates his vision of the company and the work that has to be organised: Kelleher and King: powerful communication skills, abilities to negotiate, amazing motivational power, extraversion in work; Parker: with extremely poor communication skills, the negotiation skills are developed properly, the reserved nature of leadership; Kelly: the reserved nature of leadership with good skills in negotiation and communication, the desire to use innovation and involve employees in as many working processes as possible. All these qualities and characteristics introduce Southw est Airlines as a powerful organisation with a huge potential to stay competitive for many years. Information about Emirates Airlines Emirates Airlines is a 30-year-old organisation. It introduces the airline industry in the UAE as a kind of treasure that can be available to many people from different parts of the world. There are many people involved in the leadership of the company. Still, its main figures are Tim Clark (the current CEO and President of the company) and Ahmed bin Saeed Al Maktoum. The beginning years of the company’s existence were not as fascinating as they expected to be. Much work had to be done. The results were impressive: with a startup of $10 million, the company became one of the leading airline companies in the whole world (History 2015). Its leaders do not focus prices or standards. They think about what can be convenient and interesting to their passengers. The chosen Arab company does not try to win competitions setting too high prices. However, Emirates Airlines wants to stay competitive using its leaders and the styles implemented. It is not enough for the company to have a strong team. It is more important to have a stable and definite leader, who can implement the best strategies and provide people with the required portion of understanding and instructions. Saeed Al Maktoum created a well-known brand of luxury, quality, and comfort from an ordinary regional company. Many people want to use the services of this organisation only. Many people cannot understand why so much money should be spent on travelling by plane that can be substituted by cheaper options like bus, car, or train travels. However, when people, who know about the services and options available to the consumers of Emirates Airlines, hear about this company, they know that it is possible to expect something unbelievable. Not long time ago, the company introduced its customers a new service, a shower in a cabin. Now, long travels become more comfortable a nd interesting for people with Emirates Airlines. The company does not want to stop and try to invent more captivating ideas. The leaders admit that they are good at competing, liberalisation and numerous financial interventions in the sphere of aviation because all of them are always in the interests of consumers (About Emirates 2015). The models and achievements of Emirates Airlines serve as one of the best examples of how leaders should behave. It is not enough to listen or make orders. A good leader has to understand what is necessary for the potential consumers of the company, if it is possible to meet the expectations, and if the services are of a high quality. The styles of leadership of Emirates Airlines captivate with their uniqueness and simplicity at the same time. On the one hand, the leader neither participates in the discussions directly nor offers new ideas. On the other hand, the leader should be aware of all decisions, intentions, and thoughts that can influence the development of the company. Such ability to control a huge organisation is great indeed, and the Emirates Airlines’ leader possesses the necessary number of qualities to be a good one. Comparison of Success Factors The evaluation of both companies helps to comprehend one thing: Southwest Airlines and Emirates Airlines are good in the chosen sphere of work. Their leaders know what to expect from the team, how to set goals, and what can be offered to the employees in return. However, the services of the Emirates turn out to be an opposition to everything that is offered by Southwest Airlines. The benefits of low prices should be compared with the reasons for why the prices are so high. Such factors as the geographical location, cultural preferences, and the access to the technological progress may create different working conditions. However, the evaluation of the two companies under consideration, it is possible to admit that even the global differences cannot explain the suc cess of companies. That is why more attention should be paid to the quality of work performed by the leaders of the companies. Southwest Airlines had different leaders. For example, the success factors of leadership demonstrated by Kelleher were based on the combination of the behavioural model and the contingency model. This leader showed how to introduce a successful group performance using casual variables, group atmosphere, the structure of the task, and personal involvement in work. In his turn, Parker was not that open. He did not support the interactions with the team and observed the changes outside the group of workers. Such differences in work of the company’s leaders prove that Southwest Airlines has a powerful team that is ready to accept any working conditions. The only requirement that does matter is the presence of a good leader. As soon as the team is motivated, the success of their activities can be expected. In comparison to Southwest Airlines, Emirates Airl ines prefers another leadership style. Its leader focuses on motivation and goals that should be set and achieved in a short period. All team members are motivated to follow the main mission of the company. The leader provides clear explanations and defines the roles accordingly. He demonstrates how it is possible to rely on the Maslow’s theory of motivation and makes sure that customers, as well as workers, are satisfied. Customer services offered by Southwest and Emirates differ as well. Though the customers of both companies are satisfied, the level and quality of satisfaction depend on the standards set by the organisation. For example, Southwest Airlines provides its passengers with such guarantees as safe transportation, low prices, discounts, and comfortable travel. The company informs passengers about what to expect, and the passengers know what they choose according to their personal incomes. Emirates Airlines does not support discounts, sales, or other similar ideas . Their main goal is to provide customers with high-quality services. The team do not hide the prices. Everything is clear. That is why the quality of customer services of both companies corresponds to the standards set. The financial situation of the companies can serve as one more proof that both companies are good at defining their leaders and considering the demands that matter. The tables offered in Appendix Section demonstrate the changes in incomes and, profits, and assets in 2013 and 2014. These findings are taken from the official reports of the organisations: the Emirates Group Annual Report (2015) and Southwest Airlines Co. Annual Report to Shareholders (2014). Revenues have been considerably improved during the last two years. The companies have achieved success and continue gaining profits. Leadership styles of the companies can be also predetermined by some cultural considerations. Southwest Airlines is an American company with each member being a devoted American. Tho ugh American aviation is not characterised by a number of ethical preferences, the corporate culture of this company is impressive indeed. One of the most crucial points is the attention to the people, who work in the company (Southwest culture 2015). The representative of the company (Dave Ridley) admits that Southwest defines its employees as the internal customers (Peel n.d.). The well-being of each employee is valued a lot. It seems that employees are more important for the company than the actual customers. Southwest aims at creating the best working environment so that people can enjoy each day of their work and get support from each other. The positive leader’s attitude is the basis of Southwest’s work. The leaders believe that if an employee is satisfied with the conditions under which he/she should work, a customer will also be satisfied. The company believes that profitability and culture should go together, and people can feel the treatment and care of the c ompany (Peel n.d.). Finally, the satisfaction of employees and the attention to their demands lead to a low level of turnover in the company. It means that not many expenses are necessary for training or searching new people. The staff is properly trained and experienced. It is one of the achievements of the company’s leader. It is not an easy task to make people stay and work hard all the time. The situation in Emirates Airlines is a little bit different. The leaders do not find it necessary to pay much attention to its employees. It is more important to focus on the customers and create high-quality services for them. As soon as customers have excellent travelling conditions, the team can enjoy the results of their work with customers. One more peculiar feature of this company is cultural diversity: more than 100 nationalities work at Emirates. This fact can be used to introduce Emirates as a global organisation and use various cultures, religions, and ethnicities as the so urces for innovations, leadership styles, and business ideas (Button 2008). In other words, Southwest exists for its employees, and Emirates exists due to its employees. The leadership styles of both companies may be defined as similar. However, the ways the companies work, the goals they set, and the methods they rely on are different. Cultural consideration, religion backgrounds, and personal attitudes of leaders to their companies are the main factors that should be considered in the analysis of Emirates and Southwest. Recommendations Both, Southwest Airlines and Emirates Airlines, demonstrate successful leadership styles and outcomes of their work. The aviation industry in complicated indeed: though the lives of all people depend on the aircraft and technologies used, the centre of both companies remains to be people. The main recommendations that can be given to Southwest’s leaders are as follows: Cultural programs can be better developed to improve the quality of servi ces offered to people from different parts of the world; Managers and employees have to develop more communication to discuss the ideas and provide innovations together; Additional activities may be developed approaching the example of the Emirates: Southwest may participate in some donation programs to introduce itself as a caregiving organisation; Motivation has to be properly developed: despite the fact that the employees are provided with the best working conditions, the company should motivate its workers day by day; Competitions may be encouraged as a kind of motivation for employees: as soon as the workers are divided into teams, they have to complete the tasks and demonstrate their best qualities. Conclusion Southwest has already achieved a lot in its native country and abroad. People, who work there, can feel care and quality of their leaders’ treatment. As a rule, employees are satisfied with everything they can get from the company. The comparison of Southwest and Emirates helps to comprehend that both companies have their strong and weak points. It is not always possible to understand what makes companies successful. However, it is always possible to realise that something can be done to improve the situation. Emirates Airlines shows how it is possible to satisfy their customers’ needs and meet expectations. Southwest Airlines focus on their employees. Both companies are powerful figures in the airline industry that prove that it is impossible to focus on both customers and employees properly. That is why each company has to make the main choice and define the priorities at the beginning of the work. Reference List About Emirates 2015, http://www.emirates.com/uk/english/about/press-room.aspx About Southwest 2015, https://www.southwest.com/html/about-southwest/index.html?clk=GFOOTER-ABOUT-ABOUT Blockley, D 2014, Structural engineering: a very short introduction, Oxford University Press, Oxford. Button, K 2008, The impacts of globaliza tion on international air transport activity, http://www.oecd.org/greengrowth/greening-transport/41373470.pdf Cento, A 2008, The airline industry: challenges in the 21st century, Springer Science Business Media, New York. ‘History’, 2015, Emirates, http://www.emirates.com/english/about/history.aspx IATA 2015, Air passenger market analysis, https://www.iata.org/whatwedo/Documents/economics/passenger-analysis-jul-2015.pdf Lumpe, MF 2012, Leadership and organization in the aviation industry, Ashgate Publishing, Burlington. Lunenberg, FC Ornstein, AC 2008, Educational administration: concepts and practices, Cengage Learning, Belmont. Maslow, AH 2013, A theory of human motivation, Start Publishing, New York. Milliman, J, Ferguson, J, Trickett, D, Condemi, B 1999, ‘Spirit and community at Southwest Airlines: an investigation of a spiritual values-based model’, Journal of Organizational Change Management, vol. 12, no. 3, pp. 221-233. Peel, B n.d. ‘Southwe st Airlines’ legendary corporate culture: an interview with Dave Ridley’, Le Tourneau University, http://www.centerforfaithandwork.com/article/southwest-airlines-legendary-corporate-culture-interview-dave-ridley Rapoza, K 2014, ‘Why UAE and Qatar have the world’s best airlines’, Forbes, http://www.forbes.com/sites/kenrapoza/2014/04/01/why-uae-and-qatar-have-the-worlds-best-airlines/ Sadasivan, S Gramopadhye, AK 2009, ‘Technology to support inspection training in the general aviation industry: specification and design’, International Journal of Industrial Ergonomics, vol. 39, no. 4, pp. 608-620. Southwest airlines co. 2014 annual report to shareholders 2014, southwest.investorroom.com/download/2014+Annual+Report.pdf Southwest corporate fact sheet 2015, http://www.swamedia.com/channels/Corporate-Fact-Sheet/pages/corporate-fact-sheet Southwest culture 2015, https://www.southwest.com/html/about-southwest/careers/culture.html The Emirates g roup annual report 2014-2015 2015, www.theemiratesgroup.com/english/facts-figures/annual-report.aspx Tierney, S Kuby, M 2008, ‘Airline and airport choice by passengers in multi-airport regions: the effects of southwest airlines’, The Professional Geographer, vol. 60, no. 1, pp. 15-32. Truxal, S 2013, Competition and regulation in the airline industry: puppets in chaos, Routledge, New York. Waite, MR 2008, Fiver service leadership: theories and practices, Jones Bartlett Learning, London. Young, SB Price, M 2013, Airport leadership development program, Transportation Research Board, Washington. Appendixes Southwest Airlines Emirates Airlines This coursework on Success Factors and Leadership Strategies: Southwest Airlines and Emirates Airlines was written and submitted by user Rayden G. to help you with your own studies. You are free to use it for research and reference purposes in order to write your own paper; however, you must cite it accordingly. You can donate your paper here.